Privacy Policy
Last updated: June 2026
RJF Therapy (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us regarding our services.
Who We Are
RJF Therapy
177 Leeds Road
Selby
YO8 4JH
Telephone: 07311 627 204
Email: [email protected]
What Information We Collect
Information You Provide
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Information submitted through contact forms
- Information provided when making enquiries about our services
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the website
- Referral source information
This information may be collected through cookies and analytics tools where consent has been provided.
How We Use Your Information
We use personal information to:
- Respond to enquiries and requests
- Provide information about our services
- Arrange appointments
- Improve our website and services
- Maintain website security
- Comply with legal and regulatory obligations
We do not sell, rent or trade your personal information to third parties.
Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests in operating and improving our business and website
Cookies and Analytics
Our website uses cookies to improve user experience and analyse website traffic.
Where required, non-essential cookies such as Google Analytics cookies will only be used where consent has been provided.
For more information about the cookies we use, please see our Cookie Policy.
How Long We Keep Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements.
Information submitted through our website contact forms may be stored securely within the website administration area and associated email systems to enable us to respond to enquiries and maintain business records.
When information is no longer required, it will be securely deleted or anonymised.
Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmission over the internet can be guaranteed to be completely secure and we cannot guarantee the security of information transmitted via the internet.
Your Rights
Under UK data protection legislation, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where appropriate
- Request restriction of processing
- Object to certain processing activities
- Request transfer of your personal information
- Withdraw consent where processing relies upon consent
To exercise any of these rights, please contact us using the details provided in this policy.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Complaints and Data Protection Concerns
If you have any concerns about how your personal data is handled, please contact us in the first instance at [email protected].
We will acknowledge your complaint within 30 days of receipt and investigate the matter in accordance with applicable UK data protection legislation.
If you are not satisfied with the outcome of our investigation, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Further information about making a complaint can be found at www.ico.org.uk
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology or our business practices.
Any updates will be published on this page and will take effect immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
RJF Therapy
177 Leeds Road
Selby
YO8 4JH
Telephone: 07311 627 204
Email: [email protected]